After-hours call answering

Answering Service for Directors (ASD)

Partly checked: some details not confirmed · Last checked

What it does

24/7 live answering for funeral homes by trained Call Specialists, with the ASD Mobile app, text messaging using your funeral home's number, recorded calls, and FuneralSync integration with funeral software and websites. Family-owned since 1972 and serving the United States and Canada, according to the vendor.

Pricing

Pricing on request

Fit for a small funeral home

Plausible for a small home: the vendor offers a free trial of at least 30 days with no contract, commitment or upfront payment, so you can test it before paying. Plan prices are not published; ask how calls are billed.

For the families you serve

Calls are answered by people, not software, and all calls are recorded, so you can hear how a family was treated. The vendor says it trains staff for patience and empathy on difficult calls.

Pros

  • Free trial of at least 30 days, no contract or upfront payment
  • Live answering by people, 24/7
  • All calls recorded
  • Vendor states service in Canada as well as the US

Cons

  • No published price
  • Billing method not confirmed on the pages we checked

Sources

Vendor website: https://www.myasd.com. Spotted an error? Send a correction.

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